How do Grow roles work?

Learn about what access each permission level gives a user in Grow.

Please note: this article applies to users with all roles.

The access you have in Grow is based on the role that your account is assigned. To begin at a summary level, each user role is able to:

1. Enter and manage Touchpoints for her/himself and any user “below”
2. Progress monitor her/himself and any user “below” her/himself on the hierarchy.

There are two types of roles in Grow: School Roles and Network Roles.

Important Consideration

We recommend using caution if assigning multiple rows to a singular user. When assigning roles, please note that the visibility of the user is based on their lowest role, and visibility for the user is based on their highest role. 

For example, if a user is assigned two roles: Assistant School Admin & Coach this user will be pulled into Coach-related filters and have the viewing permissions of the Assistant School Admin. 

School Roles

The four School Roles are Teacher, Coach, School Assistant Admin, and School Admin.

	Teacher	Coach	Assistant School Admin	School Admin
Can see feedback they have received	✅	✅	✅	✅
Can view Reports & Dashboards	❌	✅	✅	✅
Can access all teachers in the school	❌	✅*	✅	✅
Can access all the coaches in the school	❌	❌	✅	✅
Can access all the Asst. School Admin in the school	❌	❌	❌	✅
Can add/edit users	❌	❌	✅	✅

Teacher

• Has access to only their account
• They can see all of the shared feedback they have received.
• Depending on the site settings, they may be able to perform self or peer observations.
• Teachers have access to the Video Hub and Resource Library.
• Teacher is the only role that does not have access to Grow reports and dashboards.

Coach

• Unless a coaching group is created, coaches have access to all of the teachers in the school.
• They can give feedback to all teachers as well as see all the information related to every teacher, including Touchpoints given to them by other users.
• They will not have access to the data other coaches have received.
• Coaches’ access can be limited to a subset of teachers by creating coaching groups. Click here to learn more about how coaching groups work.

School Assistant Admin

• Has access to all teachers and coaches in the school.
• They can give them feedback as well as see all information, including Touchpoints given to them by other users.
• At most schools, School Assistant Admins can add/edit users and schools.
• They will not have access to the data other School Assistant Admins have received.

School Admin

• Has access to all Teachers, Coaches, and School Assistant Admins in the school.
• They can give them feedback as well as see all their information, including Touchpoints given to them by other users.
• At most schools, School Admins can add/edit users and schools.
• They will not have access to the data other School Admins have received.

Network Roles

The three primary Network Roles are Regional Admin, Sub Admin, and System Admin.

	Regional Observer	Regional Admin*	Sub Admin	System Admin
Can see all School-based Roles	❌	✅	✅	✅
Can add/edit users	❌	✅	✅	✅
Can give feedback	✅	✅	✅	✅
Can see ALL users	❌	❌	❌	✅
Can edit System Settings	❌	❌	❌	✅

*The Sub Admin and System Admin see all schools in the district site; whereas the Regional Admin can be configured to see only specific schools.

 

Regional Observer

This role is similar to the Coach role, with the distinction that this role is not visible to school leaders by default. A common use case for this role is a district employee who might need access to a coaching group, but does not need to appear on school dashboards.  

• Unless a coaching group is created, this user will have access to all of the teachers in the school.
• They can give feedback to all teachers as well as see all the information related to every teacher, including Touchpoints given to them by other users.
• They will not have access to the data other coach-level users have received.
• Regional Observer’s access can be limited to a subset of teachers by creating coaching groups. Click here to learn more about how coaching groups work.

Regional Admin

• Can see all users with school roles at the selected schools.
• They can give feedback to these users as well as see all their information, including Touchpoints given to them by other users.
• They will not have access to the data other users with network roles have received.
• They can add/edit users.

Sub Admin

• Can see all users in the system except for the system admin and other sub-admins.
• They can give feedback to these users as well as see all their information, including Touchpoints given to them by other users.
• They have access to all of the data on the site and can add/edit users.

System Admin

• Can see all users in the system.
• They can give feedback to these users as well as see all their information, including Touchpoints given to them by other users.
• System Admins have the ability to view and edit system settings, as well as add/edit users.

Do you need more information?

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